Refund Policy
Last updated: September 20, 2024
1. Refund Eligibility
We understand that sometimes things don't work out as expected. Our refund policy is designed to be fair and transparent:
- 7-day money-back guarantee: If you're not satisfied with your subscription within the first 7 days, contact us for a full refund.
- Technical issues: If you experience persistent technical issues that prevent you from using our service, you may be eligible for a refund.
- Unused generations: We do not offer refunds for unused monthly generations, as these are consumed upon generation.
2. How to Request a Refund
To request a refund, please contact us at:
Please include your account email address and the reason for your refund request. We typically process refund requests within 3-5 business days.
3. Refund Processing
Once your refund is approved:
- Refunds are processed to the original payment method
- Credit card refunds typically take 5-10 business days to appear on your statement
- You will receive a confirmation email when the refund is processed
4. Partial Refunds
In some cases, we may offer partial refunds for subscription fees. These are evaluated on a case-by-case basis and are generally reserved for exceptional circumstances.
5. Subscription Cancellation
You can cancel your subscription at any time from your account settings. Upon cancellation:
- Your access continues until the end of your current billing period
- No further charges will be made after cancellation
- You retain access to any wallpapers generated during your subscription
6. Contact Us
If you have any questions about our refund policy, please don't hesitate to contact us: